BCS Facility Services P/L is a company committed to protecting the privacy
of all individuals with whom it interacts. As such your personal
information is respected and secured.
BCS Facility Services P/L is providing this
statement in accordance with the Privacy Amendment (Private
Sector) Act 2000 and the National Privacy Principles (NPP’s)
which are set out in the Act.
By continuing to deal with BCS Facility Services P/L, you consent to the policies and practices described in
COLLECTION OF PERSONAL INFORMATION (NPP 1)
BCS Facility Services P/L collects various
types of personal information such as: names, addresses, phone
numbers. BCS Facility Services P/L collects its information
only by lawful means. The relevant information is most commonly
collected directly from the individual. However, other methods
of collection may include: telephone, facsimile, email, mail
or via sales contracts, finance and employment application
forms, resumes, business cards and so on. In some cases BCS Facility Services P/L may obtain information from a third
party such as referral situations or publicly available sources
on the Internet.
BCS Facility Services P/L may request personal
information from customers, potential customers, potential
employees, individual contractors, new and existing contacts
or other sources.
Note: BCS Facility Services P/L does NOT
collect, use, store or disclose any personal information from
its website visitors apart from the data supplied in the enquiry
USE AND DISCLOSURE OF PERSONAL INFORMATION (NPP
BCS Facility Services P/L will only use the
personal information obtained for the purpose of marketing,
generating and processing sales, providing services, considering
potential employees or potential customers or administering
contractors of the business.
BCS Facility Services P/L will not disclose
any personal information to any other parties unless the individual
has consented or it has been a requirement of the law to do
QUALITY OF PERSONAL INFORMATION (NPP 3)
BCS Facility Services P/L will make every
effort to maintain the quality of the personal information
it collects by ensuring it is accurate, up to date and complete
at all times.
MAINTAINING SECURITY (NPP 4)
At all times BCS Facility Services P/L will
endeavour to protect individuals personal details by ensuring
they are kept free from misuse, corruption, unauthorised access,
modification or disclosure. BCS Facility Services P/L will
take all reasonable steps to destroy or permanently de-identify
personal information no longer required.
OPENNESS (NPP 5)
BCS Facility Services P/L makes its policies
on the privacy of individuals personal information outlined
in this document available to anyone who requests it. It is
an open statement about BCS Facility Services P/L’s
management of the personal information it collects and uses.
ACCESS AND CORRECTION BY INDIVIDUALS (NPP 6)
BCS Facility Services P/L will do all possible
to provide individuals access to their personal information
if requested in writing. This request will be executed within
30 days. However, BCS Facility Services P/L is permitted
to deny access to personal information in situations where
there is a threat to life;
there is an unreasonable privacy impact on other individuals;
it is a frivolous request;
there are existing/anticipated legal proceedings;
providing access is unlawful or the information would prejudice
BCS Facility Services P/L may decide to impose
a charge to the individual requesting access to their personal
information to cover the cost of verifying the request, locating,
retrieving, reviewing and copying any material requested.
IDENTIFIERS (NPP 7)
BCS Facility Services P/L does not adopt
a government agency identifier (e.g. Tax File Numbers) as
its identifier of an individual.
ANONYMITY (NPP 8)
If it is lawful and practical to do so, individuals
may chose not to identify themselves when entering into a
transaction with BCS Facility Services P/L.
SENSITIVE INFORMATION (NPP 9)
Sensitive information such as details or opinions
about an individual's health, religion, political stand, philosophical
beliefs, criminal record, sexual preference or membership
of professional, political, trade union or trade associations
is considered to be sensitive information. As noted in the
Act, sensitive information may not be collected unless required
by law or if the individual has consented to providing the
information. Only under these circumstances will BCS Facility Services P/L collect this type of personal information.
QUERIES & COMPLAINTS (NPP 10)
If an individual has a query or complaint regarding
BCS Facility Services P/L’s management of their personal
information please feel free to contact our office.