Welcome to BCS

Privacy Policy Statement

BCS Facility Services P/L is a company committed to protecting the privacy of all individuals with whom it interacts. As such your personal information is respected and secured.

BCS Facility Services P/L is providing this statement in accordance with the Privacy Amendment (Private Sector) Act 2000 and the National Privacy Principles (NPP’s) which are set out in the Act.

By continuing to deal with BCS Facility Services P/L, you consent to the policies and practices described in this statement.

COLLECTION OF PERSONAL INFORMATION (NPP 1)

BCS Facility Services P/L collects various types of personal information such as: names, addresses, phone numbers. BCS Facility Services P/L collects its information only by lawful means. The relevant information is most commonly collected directly from the individual. However, other methods of collection may include: telephone, facsimile, email, mail or via sales contracts, finance and employment application forms, resumes, business cards and so on. In some cases BCS Facility Services P/L may obtain information from a third party such as referral situations or publicly available sources on the Internet.

BCS Facility Services P/L may request personal information from customers, potential customers, potential employees, individual contractors, new and existing contacts or other sources.

Note: BCS Facility Services P/L does NOT collect, use, store or disclose any personal information from its website visitors apart from the data supplied in the enquiry form.

USE AND DISCLOSURE OF PERSONAL INFORMATION (NPP 2)

BCS Facility Services P/L will only use the personal information obtained for the purpose of marketing, generating and processing sales, providing services, considering potential employees or potential customers or administering contractors of the business.

BCS Facility Services P/L will not disclose any personal information to any other parties unless the individual has consented or it has been a requirement of the law to do so.

QUALITY OF PERSONAL INFORMATION (NPP 3)

BCS Facility Services P/L will make every effort to maintain the quality of the personal information it collects by ensuring it is accurate, up to date and complete at all times.

MAINTAINING SECURITY (NPP 4)

At all times BCS Facility Services P/L will endeavour to protect individuals personal details by ensuring they are kept free from misuse, corruption, unauthorised access, modification or disclosure. BCS Facility Services P/L will take all reasonable steps to destroy or permanently de-identify personal information no longer required.

OPENNESS (NPP 5)

BCS Facility Services P/L makes its policies on the privacy of individuals personal information outlined in this document available to anyone who requests it. It is an open statement about BCS Facility Services P/L’s management of the personal information it collects and uses.

ACCESS AND CORRECTION BY INDIVIDUALS (NPP 6)

BCS Facility Services P/L will do all possible to provide individuals access to their personal information if requested in writing. This request will be executed within 30 days. However, BCS Facility Services P/L is permitted to deny access to personal information in situations where
there is a threat to life;
there is an unreasonable privacy impact on other individuals;
it is a frivolous request;
there are existing/anticipated legal proceedings;
providing access is unlawful or the information would prejudice enforcement/security activities.

BCS Facility Services P/L may decide to impose a charge to the individual requesting access to their personal information to cover the cost of verifying the request, locating, retrieving, reviewing and copying any material requested.

IDENTIFIERS (NPP 7)

BCS Facility Services P/L does not adopt a government agency identifier (e.g. Tax File Numbers) as its identifier of an individual.

ANONYMITY (NPP 8)

If it is lawful and practical to do so, individuals may chose not to identify themselves when entering into a transaction with BCS Facility Services P/L.

SENSITIVE INFORMATION (NPP 9)

Sensitive information such as details or opinions about an individual's health, religion, political stand, philosophical beliefs, criminal record, sexual preference or membership of professional, political, trade union or trade associations is considered to be sensitive information. As noted in the Act, sensitive information may not be collected unless required by law or if the individual has consented to providing the information. Only under these circumstances will BCS Facility Services P/L collect this type of personal information.

QUERIES & COMPLAINTS (NPP 10)

If an individual has a query or complaint regarding BCS Facility Services P/L’s management of their personal information please feel free to contact our office.